This is where we share what we do, what we know and what we think.
Hiring technical writers vs. outsourcing technical communication
So you’re thinking of hiring technical writers. Your company has been steadily growing. You were busy developing new products and getting new clients. Focused on growth and marketing, you wrote technical content on the go, leaving oodles of professional knowledge scattered around your employees’ heads, where they’re the only ones able to extract it from. Now, the moment comes when you realize […]
Automate documentation publishing with Jenkins
What’s the first thing that comes to your mind when you hear the word “automation”? You may think it’s a costly venture into the unknown that only developers are cut out for. But it doesn’t always have to be that way. You don’t need to jump immediately at creating a solution for the entire department of […]
Agile documentation – flash webinars
Agile documentation is part of agile development. Do you work in an agile way? Would you like to start? Then this webinar should interest you. You develop a product, you test it, and you document it. This is not the order of doing things, but the range of things you do in each iteration. When […]
MadCap Central: A Review for Companies Delivering Technical Communication Services
A cloud-based, centralized solution for project hosting, build automation, task management and team collaboration – this is what MadCap Central (MCC) is meant to be. The idea of handling all those processes with a single tool sounds great. How does it work out in practice?
Using AI to organise your intranet
A company’s intranet means all the portals, websites, databases, Sharepoints, file shares, and internal social media that hold all the information a company accumulated over the years. It’s all the internal procedures, announcements, marketing materials, strategy documents, PowerPoint presentations, technical bulletins, and IT procedures. The intranet is a mine of ideas – there is a […]
How Tech Comm Keeps Business Healthy (and Growing)
Contrary to some dramatic outcry about technical writing being supposedly dying because of foolproof apps’ popularity, we don’t believe that easy-to-use smartphone tools are going to replace AutoCAD, Cubase SX or laundry machines anytime soon. Techwriting is thriving now more than ever, and the fact that it keeps evolving (like anything else) doesn’t justify panic. […]