Practices

man reading a something on his microsoft surface

Here’s why you STILL need a software manual

by Paweł Kowaluk • 23 October 2017

The death of the software manual has been announced many times before, like in this article on the AOL website. (Just make sure you read it quickly, before the AOL website dies.) But contrary to trends and popular opinions, software manuals still exist and bring great value to users. Want to know why? Keep reading!


PLFUG #2: We heard some good Flare stories

by Paweł Kowaluk • 9 October 2017

On September 28th 2017, we met at TEA Time Brewpub in Krakow for the second ever meeting of the Polish MadCap Flare User Group (PLFUG). The theme was Flare Stories – and the attendees really rose to the challenge.


A picture showing a 'Googles must be worn' plate on a machine

How to create a user manual in two weeks?

by Aleksandra Wieczorek • 25 September 2017

You are about to bring out a revolutionary new machine for the world to see. Your engineers have put endless hours into analysis and design. You carefully manufactured and tested each part. The machine is nearly ready to go to markets all over the world. Now, you need to tell your users how to make […]


Technical writing evolution

Technical Writing: Evolution

by Michał Bochenek • 4 July 2017

It’s really nice that more and more people are familiar with what technical writing actually means (NO, MOM, I’M NOT TRANSLATING!!) and that the term ceases to be so obscure. Yup, nothing worse than having to explain what you actually do at work every single time as a simple “I’m a technical writer” reply invites […]


A picture with a question mark

Tech comm industry in a survey

by Michał Bochenek • 30 May 2017

Roughly a year ago The Content Wrangler, an online magazine that is pretty well-known in the tech comm industry, published the results of their benchmarking survey. Tools, strategies, issues… the list goes on. Yup, they asked questions on, I guess, all the key aspects of your everyday techwriting work. So what did we find out? […]


Watch our agile documentation webinars

Agile documentation – flash webinars

by Paweł Kowaluk • 7 March 2017

Agile documentation is part of agile development. Do you work in an agile way? Would you like to start? Then this webinar should interest you. You develop a product, you test it, and you document it. This is not the order of doing things, but the range of things you do in each iteration. When […]